GM issues recall for the 2015 Chevrolet Trax and Buick Encore - Chevy Trax Forum
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post #1 of 13 Old 04-01-2015, 11:44 AM Thread Starter
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GM issues recall for the 2015 Chevrolet Trax and Buick Encore

GM has issued a recall for the 2015 Chevrolet Trax and Bucik Encore. The recall is because of a steering issue.

The problem was first reported by a Chinese supplier after testing its power-steering column assembly. Apparently some of these power-steering columns were milled incorrectly.

This issue can lead to the board failing, disabling the electronic power-steering system. A warning light would pop up no the dash, but only after the sudden failure has already occurred.

The recall campaign is limited to 2,295 units, with an estimated defect percentage of 50 percent. Technicians will inspect the steering column and replace it if necessary.



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post #2 of 13 Old 04-01-2015, 04:54 PM
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Hey everyone,

If anyone has questions or needs any additional assistance with this please feel free to send me a private message along with your VIN for more help!

Patsy G
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post #3 of 13 Old 04-02-2015, 04:31 PM Thread Starter
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Cool to see Chevy customer service here. That is a nice touch. This is a small recall though. Probably not many people affected at all.



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post #4 of 13 Old 04-02-2015, 10:54 PM
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Cool to see Chevy customer service here. That is a nice touch. This is a small recall though. Probably not many people affected at all.
Always happy to help! Just answered your private message . Let me know if you have questions.

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post #5 of 13 Old 04-04-2015, 07:12 PM
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defect percentage of 50 percent is quite a lot, something that leaves me surprised no one has reported about their Trax having this problem on this forum.
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post #6 of 13 Old 04-08-2015, 06:26 PM
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Good thing they found out about the problem sooner than later. People can get in some serious accidents if the steering was to malfunction on the highway or something.. Glad to see customer care on here as well.. Always good to see the effort put forth
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post #7 of 13 Old 04-09-2015, 04:59 PM
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Good thing they found out about the problem sooner than later. People can get in some serious accidents if the steering was to malfunction on the highway or something.. Glad to see customer care on here as well.. Always good to see the effort put forth
Yes, more consumer engagement does help go a long way in getting to problems before they escalate further. Glad GM makes the effort to get out to us on the forums
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post #8 of 13 Old 04-11-2015, 02:41 PM Thread Starter
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defect percentage of 50 percent is quite a lot, something that leaves me surprised no one has reported about their Trax having this problem on this forum.
Yea but the number of vehicles that were potentially affected in the first place was not that high. 50% of a low number is still a low number.



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post #9 of 13 Old 07-13-2018, 02:29 PM
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we have a 2015 Chev Trax LTZ ,the screen goes blank for short periods of time .....wondering if this is a common prob. Vin # 3GNCJTSB8FL228406
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post #10 of 13 Old 07-13-2018, 04:16 PM
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By screen do you mean the radio screen? I've had to reset my radio twice in less than a year so I would say it's a common issue. Just pull the radio fuse ( #32 ) for 10 seconds.


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Drives 2016 Cocoa Buick Encore 1.4L Turbo auto KL4CJDSB2GB652675
Drives 2016 Sunset Orange Trax LT1 1.4L Turbo auto 3GNCJPSB8GL142716

Last edited by Traxy; 07-13-2018 at 04:23 PM.
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