cant change the date/time on 2019 trax
with the dst ending this past sunday and returning to standard time , i went to change the time on my trax's radio and i cant change the time or date.
i bought the trax on feb 28, 2019 and i was able to change the clock back in march with no issues.
i go to "home", "settings", "system", "date/time". when i press the "change time", the menu will not advance to allow me to change the time. the same thing happens with the "change data" menu. the only option that i can do something with under "data/time" menu is change the clock format to 12 hour or 24 hour/military time.
i have searched the internet for an solution and im not finding any solutions to the problem im having. i see this has been an issue and discussed as far back as 2015 but no solution are mentioned other than take the trax to the dealer to have the radio reprogrammed/updated by the dealer.
does anybody know how to resolve this issue without going to the dealer? i havent tried to factory reset the radio yet only because in dont want to have to change all the setting again and resync my android phone to the vehicle.
any suggestions would be greatly appreciated.