Phone Wont Stop Ringing - Chevy Trax Forum
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post #1 of 11 Old 03-04-2019, 11:49 AM Thread Starter
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Phone Wont Stop Ringing

Hello I recently got the 2019 LT AWD. I have my Samsung GAlaxy S9 paired via bluetooth to the audio system and while on my way to work this morning I received a call and answered it. It turned out to be a spam call but now the ringtone will not stop playing through the car speakers, even after completely erasing my phone from the known device list. I am also unable to mute or turn the radio off or switch to FM or XM. I couldn't seem to find anything online. Has anyone else encountered this? Any help here would be greatly appreciated. Thanks in advance.
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post #2 of 11 Old 03-04-2019, 12:25 PM
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Maybe a glitch...Have you tried disconnecting the radio fuse for 10 seconds or disconnecting the battery for 10 secondes.


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post #3 of 11 Old 03-04-2019, 12:42 PM Thread Starter
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I am at work now but i will try the fuse or battery later, thanks for the tip! I am hoping it will no longer be doing it when i leave work later but that's probably just wishful thinking.
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post #4 of 11 Old 03-05-2019, 10:36 AM
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There may be more than one radio fuse. Maybe a lot more with the way things are all interconnected these days. Pulling a battery cable and you can be sure that you have removed all power from the radio.

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post #5 of 11 Old 03-06-2019, 04:30 PM
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https://gm-techlink.com/?p=11223

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post #6 of 11 Old 03-07-2019, 03:24 AM
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Wow...!
I have this EXACT same problem. 2019 Trax and Galaxy Note 9. It's been driving me up the wall. Any phone call will make the ringer go indefinitely!

checking post above if that's a solution or known issue...

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post #7 of 11 Old 03-07-2019, 03:27 AM
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Ah! I'll try the solution linked above! Can't wait to be able to take a call again in my car!

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post #8 of 11 Old 03-08-2019, 03:41 PM Thread Starter
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Thankfully mine stopped when I got back in to my car after work. After some other research I found out in the settings on your phone you can turn off the ringtone so you will still receive calls but the radio just stops playing and no tone comes out. I turned it off but haven't gotten a call while driving yet so not sure if that will fix the problem.
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post #9 of 11 Old 03-08-2019, 03:44 PM Thread Starter
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Apologies did not see link above, sorry for duplicate info.
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post #10 of 11 Old 07-18-2019, 07:24 AM
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Sorted out your problem?
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