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  Topic Review (Newest First)
05-02-2015 02:42 PM
TrainTrax Its called regulatory capture. There is a bit more pressure with the amount of recalls last year though.



04-25-2015 08:34 PM
chevyfan I'm sure GM loves it though, having an organization like that congratulating them. They probably think customers will think highly of that.
04-22-2015 03:14 PM
J.G
Quote:
Originally Posted by TrainTrax View Post
Well the NHTSA and EPA already trusts auto companies to provide their own details on things like MPG and crash tests right now. The agencies come in and do their own testing to double check on things and keep companies on their toes but obviously that isn't the same as actually testing all the vehicles. Its kinda like how the IRS audits people or companies randomly or if they suspect something, but some people must get away with tax crime.
Sticking with your IRS analogy, this would be like the IRS sending you a special letter every year 'Thanks for not evading your Taxes!'.

It doesn't make sense, GM is being congratulated for following the law, which is an eerie admission that the default must be not....
04-16-2015 03:45 PM
TrainTrax Well the NHTSA and EPA already trusts auto companies to provide their own details on things like MPG and crash tests right now. The agencies come in and do their own testing to double check on things and keep companies on their toes but obviously that isn't the same as actually testing all the vehicles. Its kinda like how the IRS audits people or companies randomly or if they suspect something, but some people must get away with tax crime.



04-16-2015 03:19 PM
James The last bit of that article really makes you think:

Quote:
If NHTSA truly can’t effectively regulate auto safety because of technological or organizational shortcomings, those are problems that might be fixed. But if NHTSA is cutting GM slack, as the comparison with Toyota’s treatment seems to suggest, that would point to a far deeper, more troubling problem. The government’s close relationship with General Motors in the wake of its bailout is already a challenge to the notion that automakers compete on a level playing field. If that relationship has affected the objectivity of automotive safety regulation, consumers should be every bit as worried as the automakers.
04-16-2015 12:54 PM
J.G More on this, seems the NHTSA and GM are cut from the same cloth...

Quote:
Apparently the “mistaken” sales of unrepaired recalled vehicles have been something of an issue for General Motors. NHTSA opened an investigation into Chapman Chevrolet of Philadelphia in 2012 over allegations it sold and delivered 23 unrepaired recalled vehicles, a case that was settled last October with a $50,000 fine. Last year, NHTSA also opened a still-pending investigation into Sands Chevrolet of Surprise, Arizona for selling an unrepaired recalled vehicle. And just last month, Hawthorne Chevrolet was caught selling unrepaired recalled vehicles to investigative journalists from ABC News, an incident its staff blamed on “human error.” The ABC report noted that “several hundred vehicles from various automakers” were sold without having necessary recall repairs made, but didn’t identify any specific instances other than Hawthorne Chevrolet.

GM’s response to this ugly pattern, the software tools being installed at its dealers starting this month, are touted by the firm’s VP of customer care as a reflection of the firm’s commitment to “consider[ing] safety a core value, a core priority.” Yet GM’s tools seem engineered to tap into the less noble instincts of its dealers: a key feature prevents dealers from finding incentive information about apparently unrepaired recalled vehicles. Though the design is pragmatic, especially for a company that consistently has some of the highest incentives in the US market, it’s a nasty reminder that the only way to get GM’s dealers to “consider safety a core value, a core priority” is through their access to incentive information.
http://dailykanban.com/2015/04/nhtsa-shrugged/
04-16-2015 12:52 PM
J.G
Quote:
Originally Posted by ChevyMgr View Post
It's not an incentive but actually the opposite. If the recall is not done the incentive (rebates) site will not apply and PAY the dealer for those rebates. So if they sell a vehicle with a $1000 rebate, they can't get it. So they are taking away from the dealers that don't do the required recalls.
And that's why its an incentive. You can, because you must!
04-15-2015 02:54 PM
TrainTrax
Quote:
Originally Posted by James View Post
With folks in dealers feeling the effect of this I bet it will impact the customer experience/ buying experience.
How do you think it will affect the the customer experience at the dealership?



04-15-2015 01:17 PM
James With folks in dealers feeling the effect of this I bet it will impact the customer experience/ buying experience.
04-14-2015 04:58 PM
ChevyMgr Sales managers would probably say sharp stick in the eye.
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