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In the Trax I had, I remember seeing it listed in the choices on the center display screen.

I remember seeing something about firmware as one of the choices when you pushed the button it gave a number.

I hope that is what you need.
 

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How can I find out what firmware version is set up in a 2016 Chevy Trax?

Hello suprgrnt,

Have you had the opportunity to bring this inquiry to the attention to our Infotainment team? They will be in the best position to answer your question. Our general support can be contacted at: 855-478-7767, and their hours of operation are the following: 8:00am to 10:00pm EST Monday through Saturday. If you have any additional questions, please do not hesitate to send us a private message.

Helen
Chevrolet Customer Care
 

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Just a question, but why do you need to know the firmware number?
that might be due in part to narrowing down on an issue but like you i am also interested in knowing why as well, could be for something much more simple than this though
 

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I wasn't even aware that you could check the firmware version in the infotainment system. Guess you have to fiddle with the system until you find the firmware option.
 

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I am not too familiar with all of the different versions but I have a 2016 Chevy Malibu with the 8" MyLink and it does not show anything like a 24.x version. It has a version of 84089006. From what I understand it should have MirrorLink already in it but when I activate it on my phone it always loads the Android Auto where the MirrorLink icon should be. I am not sure if it is my phone or the actual Mylink version. The opensource software I have points me to oss.bosch-cm.com/gm.html and I am confused at this point. It has many files. I will try to figure it all out but it is rather confusing. I will be calling Bosch in the morning to see if I can get a better answer. Not too much info is available online to explain.
 

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Does anyone know if there is an update for the 2016 Trax. I would like to know before I go to my dealer for nothing. I called and they just told me to make an appointment and then they will see if there is an upgrade. Does not make sense. Why should I take a day off to find out that maybe there is no update. I just would like to get the new Google app and the new update should have it.
 

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Have you tried calling the number 1-855-478-7767 in post #4?
 

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Just more than likely a run around Bogusssss. And well i did not call the number but got a bullcrap answer from dealership and was told to talk to dealership by Customer care....
 

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Does the Trax have the same infotainment as the Encore. I know the last version of my Buick because I installed it myself.
 
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