I Bought one of these Trax Redline Version (2018) in Oct 2018, paid almost $30,000.00 and I've had nothing but trouble. Drivers seat failed, (cushion caved and collapsed to the left and has become unsupportive for your hip ,seat as a whole is loose and frame creaks and makes metallic cracking noises and the track is rough going forward and back) transmission failed (shifts rough, indecisive and slips, takes a couple seconds to engage in to drive or reverse), drivers door came loose at the hinge and caught the front fender, rear hatch right side hinge is loose, car is missing paint on the back inner of the hatch, (Bose radio-camera-onstar) shuts off all the time and becomes unresponsive, glove box fell off its hinge, sun roof glass doesn't fit evenly and flush, engine is buzzy and under powered and i only get 17.5 MPG, all wheel drive has failed and shut off the very first time I had it in the snow.
There are other issues too but im not going to write a book and Im becoming increasingly disappointed in this vehicle and cant drive it for more than 15 min do to the seat cushion causing hip pain. I've called the service department and was deterred to not bring it in because of being told that "If we determine that its not abuse it will be covered under warranty". What makes service think or say that? Why would they assume its abuse and not even have looked at the car? I bought a new car to be worry free and every day I get in this vehicle i worry if its going to break down.
There are other issues too but im not going to write a book and Im becoming increasingly disappointed in this vehicle and cant drive it for more than 15 min do to the seat cushion causing hip pain. I've called the service department and was deterred to not bring it in because of being told that "If we determine that its not abuse it will be covered under warranty". What makes service think or say that? Why would they assume its abuse and not even have looked at the car? I bought a new car to be worry free and every day I get in this vehicle i worry if its going to break down.
