[Blackmanta]

I just found this forum yesterday. We got our 2015 Trax back in April. My wife loves it. There were two issues when we took delivery of it. There was a scratch on the lower left hand side of the windshield. It appeared that someone at the dealer had cycled the wipers dry. The scratch was a perfect arc where the D/S wiper travels. The dealer did try to polish it out and it looks less noticeable. The other issue pertained to the alignment. The steering wheel was not centered and do so made the vehicle veer to the right. The dealer told us we would have to wait until we had 500 miles on it for them to correct it. It was fixed and no further problems.

 

[beeguz]

Have the dealer replace the windshield, if you wait too long the bumper to bumper warranty will expire on body and trim parts.

I hope you are enjoying your Trax.

 

[Blackmanta]

We tried that and the dealer refused to do it. To be honest, it's only most noticeable when driving into the rising or setting sun. As I said, they did try to polish it out and it did reduce it a bit.

Thanks for the reply!

 

[James]

At this point do you still see it as a problem or are you happy enough with the polishing they did?

 

[Blackmanta]

I would say that on a 1-10 scale, I'm around a 7. At least they tried.

On another note, does anyone else have the nitrogen filled tires? The dealer charged $199 for the fill. This was done prior to delivery as a dealer added upcharge. I noticed that this is done to every vehicle they sell. While I understand the principle of using nitrogen, I've still had to top off the tires from time to time. Having a green valve cover cap doesn't quite convince me of the effectiveness of filling with nitrogen nor the justification of a $199 charge.

 

[beeguz]

Nitrogen for $200, the last time I heard they fill them for $5. each most places its free when you buy new tires.

The only thing nitrogen is good for is the air pressure stays constant or so I'm told, I never found a use for it.

What you got was a dealer Gotcha along with wheel insurance, lifetime polish systems, glass etching and that sort of thing.

What they do is add these things to cars to drive the price up most of them are useless.

If you can get your money back I would be very surprised, because you sign off on them when you are singing the papers to buy the car, most people are so happy to get a new car they sign off on everything put in front of them.

Sorry you were Gotcha-ed.

 

[probak118]

Having to top up the tires here and there with "air" kinda defeats the purpose of nitrogen filled tires. Cold should not have affected the pressure then ? On the next dealer visit, why not get your moneys ( $199) worth and have the dealer find out why your tire pressures are going down too ? Then, re-fill with nitrogen for "free".

 

[Blackmanta]

Well, I agree with both comments regarding the nitrogen. As far as I can tell, this dealer does this to all the vehicles they sell. I guess I'm old fashioned and still actually check the pressures with a gauge on a regular basis and not wait for the TPMS to tell me I have a problem.

 

[UrbanSuburban]

Our 2013 had nitrogen filled tires but we did not pay extra for it, our new 2015 did not come with nitrogen filled so something made them change their minds