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I just bought a 2016 Trax LT, and I connected my phone. My phone's music will play through the car, but when I press the push-to-talk button the keypad comes up on the touchscreen and I can't do hands free calling. Also texts will ding on my phone, but they don't come through the car. I tried deleting my phone and connecting it again.
 

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I had the same problem the first time I connected a new phone to my 2020 Trax. If yours is an Android just like mine, try this... make sure you pait the phone with both a cable and by Bluetooth. Then, in the Google app, in the settings for handsfree, you have to enable the permissions for the system to use your microphone. Your system kept cutting ff before, because it was not hearing you when you were speaking. If you need to, completely delete your phone profile from the car system, and start all over.
 
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