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8 month old 2016 Trax. No problems. Last night had a USB stick in, listening to music. All of a sudden everything locked. Could not turn off, switch screens, or dial OnStar. Now the other weird thing is the internet connection on my phone also was MIA...
All of a sudden the screen would show the home/off screen, then the volume screen, then the main home/on screen. But still nothing was working.
Called the dealer....said I needed to bring in for a diagnostic which would take a few hours. Just wondering if anyone else had this issue and if I should be concerned of a larger issue.
Thanks!
 

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Have you tried pulling the radio fuse for 10 seconds? This will reset the radio and you will not lose your stations. If it says radio locked it is because it has lost communication with the other CPUs of the vehicle.
 
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