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3 Posts
Hello everyone,
I am a salesman at a Chevy dealership in Orchard Park, New York. I recently sold an 2018 LT AWD Trax and the window sticker says it has XM Radio, and all previous 2017 and 2018 Trax I sold, the LT model comes with it. There is FM, AM, and then just a blank spot where XM should be. I spoke with XM radio customer service and they can't even send a signal because without the button there I cannot give them the Radio ID. Has anyone heard of this and if so is there a remedy?
Thanks!
I am a salesman at a Chevy dealership in Orchard Park, New York. I recently sold an 2018 LT AWD Trax and the window sticker says it has XM Radio, and all previous 2017 and 2018 Trax I sold, the LT model comes with it. There is FM, AM, and then just a blank spot where XM should be. I spoke with XM radio customer service and they can't even send a signal because without the button there I cannot give them the Radio ID. Has anyone heard of this and if so is there a remedy?
Thanks!