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Discussion Starter · #1 ·
So, I recently purchased a 2019 Trax and I can't get the radio to stay off. It automatically comes on when I start the car. Annoying. Is this a defect or a "convenience? I've found a similar thread in here but I can't seem to find an answer. Thanks for any help you can give.
 

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You can't turn the infortainment system off. Best you can do is press the center dial which will mute the sound. The system is designed to remain "on" while you are driving the car.
 

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So, I recently purchased a 2019 Trax and I can't get the radio to stay off. It automatically comes on when I start the car. Annoying. Is this a defect or a "convenience? I've found a similar thread in here but I can't seem to find an answer. Thanks for any help you can give.
With my 16, the info system boots when powered up and remains up. The radio is turned off and on with the power button, at least mine has a on/off. The Infotainment screen stays on.
 

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Discussion Starter · #4 ·
Yes, it does power down when I hit the power button. The problem is that when I start the engine the radio automatically comes on, even though it was powered off when I shut the engine off.
 

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Discussion Starter · #5 ·
You can't turn the infortainment system off. Best you can do is press the center dial which will mute the sound. The system is designed to remain "on" while you are driving the car.
So, I recently purchased a 2019 Trax and I can't get the radio to stay off. It automatically comes on when I start the car. Annoying. Is this a defect or a "convenience? I've found a similar thread in here but I can't seem to find an answer. Thanks for any help you can give.

So, after speaking with GM customer service and their infotainment service department I finally have my answer. No, you cannot shut this feature off. I guess I will set the start up volume to zero.
 

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2019 Chevy Trax LT AWD
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My 2019 stays off. The hard button in the center... If you press/release, it mutes the radio (but keeps everything else active) until either you press/release again, or restart your car. However, if you press/hold, it turns everything off (except for the location icon, temperature, and time) until you press/release the button (restarting the car will not turn it all back on).
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So, I recently purchased a 2019 Trax and I can't get the radio to stay off. It automatically comes on when I start the car. Annoying. Is this a defect or a "convenience? I've found a similar thread in here but I can't seem to find an answer. Thanks for any help you can give.
Indeed it is very annoying. In two years the only solution I have found is to switch the audio source to something you don’t have connected.
 

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So, I recently purchased a 2019 Trax and I can't get the radio to stay off. It automatically comes on when I start the car. Annoying. Is this a defect or a "convenience? I've found a similar thread in here but I can't seem to find an answer. Thanks for any help you can give.
Why can't you just turn off the radio after its on? Or are you looking for the radio to just be off from the very beginning? I was going to say you could try and pull the fuse but I'm just trying to understand the reason.
 

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HED told you how, press and hold the power button for 3 seconds, that will shut down the radio and leave the rest.
 
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