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I find that for the remote to work good you need to be able to see the car, and point the remote at it like you would your tv.

That being said the range off your cell phone app is limitless
 

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Probably around 30-40 ft on the Trax? That was the range for the Chevy equinox and I assume the antenna is similar in the Trax. Could always try that under the chin thing too. :D
 

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Also depends on interference, for instance when I'm home my remote barely works because of an FM transmitter transmitting at 105.1 MHz, It's third harmonic is 315.3MHz which is very close to our 315MHz FOBs so it jams the FOB signal. Distance is limited to about 3-5 feet. But when I come out of WalMart I can start my Trax from quite a distance.
 
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