So my ex-wife has a 2015 Trax, when she comes to my house to pick up my son the car will not crank. It is making a clicking a noise like the starter solenoid is out. While waiting on the roadside service to show up she says that a light had been on while she was driving the day before. The owners manual says immobilizer operation is the light that was on. The other key is at her house. What suggestions are out there?