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Discussion Starter · #1 ·
So ours only works hit and miss via USB and Bluetooth. It's a 2017 ls model. Anyone else have or had this issue?


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Charging issues or communication issues?
 

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Make sure your cables are good before you bring it to the dealer. Could save yourself some embearassment.

 

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USB ports plug into the back of the radio so if the radio is on they should work, unless you have a loose connector.


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Discussion Starter · #7 ·
Scheduled an appointment with the dealer next week since it's under warranty

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Doesn't appear to be in about the last 18 months, but my guess is the front ports were the culprit. Especially if they were removing the cable on a regular basis. Eventually the contacts wear down and don't maintain contact, seen it happen on hundreds of PC's over the 25 years I've been fixing them.
 

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I'm not sure what the connection looks like on the back of the radio, but if you can splice a few wires and solder, you can probably find a way to get it done.
 

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I am currently having this same issue with my 2017 Trax. I have narrowed it down to being a car issue, and not a phone or cable issue. I found this page while searching for all the possible options ie fuse, connector, port. I run a 4000 salvage yard, so I was able get another port if needed, however I want to look into everything else because to replace it, you have to remove the heater/cooling control panel, which is no big deal with a flat head and a 7mm socket, but the trim pieces are thin and fragile. Usually disassembling cars and having no regard for trim pieces, I'm not sure I trust myself not to break one lol
 
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