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2016 Trax - Air Conditioner blows hot air

96K views 61 replies 24 participants last post by  ewelch72  
#1 ·
Sporadically the air conditioner blows out hot air. Appears to be an issue in traffic/city driving. Had the car in and of course "could not recreate"... "Service manager also test drove it"... Anyone else experiencing this?
 
#32 ·
I'm happy to report... After popping in Saturday, while problem persisted, a dedicated mechanic (Mike) drove with me. Verifying the condition.

My dealer persisted, along with TAC (I believe that's the acronym - "techie's"), and they believe my problem is resolved. Their thinking was that moisture got into the system, displacing Freon. Thus disrupting the proper operation.

Resolution involved evacuating the system. Boiling the moisture out, by means of placing a vacuum on the lines, for over an hour. Don't completely understand... but hopefully. So far so Good!! Will update.
 
#34 ·
I hope that evacuating the system solves this for you.
BUT if it does, then I would be worried about damage that the moisture in the system may have caused that will show up later on as a failed compressor. If there was moisture in the system that means that it was never evacuated properly at the factory before filling, or someone opened up the system and never evacuated it before filling.

The way it works is that when you increase pressure you raise the boiling point of water. That is why there is a pressure cap on your radiator. To raise the pressure so that the coolant boils at a higher temperature. The same happens when you lower the pressure, the boiling point will also drop. If the vacuum is brought down to only 15,000 microns, (this is not hard to get) any water in the system will boil at 64°F, once the water boils into vapor then the vacuum pump can pull it out of the system. At the factory where I work we pull all systems down to under 500 microns which gives a boiling point of water of about -10°F and it is held overnight just to be sure the system is empty. ANY time a system is opened to atmosphere for any reason, no mater how short of time, it must be evacuated to get all of the air and water/humidity out of the system.
 
#36 ·
Can you advise what dealership you used? My 2016 Chevy Trax was purchased 6/11/16 and is having intermittent AC issues. The "snowflake" button light will go out and then the AC starts blowing hot air. This seems to happen on hot days. The dealership is not able to duplicate the issue. I have been able to capture video of the "snowflake" button not lighting after being pressed. I live on the East Coast and the dealership can not seem to find anyone else with a similar issue on the East Coast. They will be calling out West today so see about similar issues. They have completed the 16-NA-034 bulletin and it did not fix the problem.
 
#37 ·
A/C barely works

My 2016 Chevy Trax has this same issue in the Pittsburgh Area on any day above 85 degrees. Of course the dealership could not replicate the issue on site. How can I force them to try to fix it? I have a 6 month old whom has been miserable in the back seat drenched in sweat because the A/C has not worked 2/3 of the times its been hot this summer.
 
#38 ·
My 2016 Chevy Trax has this same issue in the Pittsburgh Area on any day above 85 degrees. Of course the dealership could not replicate the issue on site. How can I force them to try to fix it? I have a 6 month old whom has been miserable in the back seat drenched in sweat because the A/C has not worked 2/3 of the times its been hot this summer.

You need to take the car in have them recharge the AC, some here have had problems with contaminated freon.

The problem was excess moisture in the freon also there was a TSB about not filling the AC to capacity saying the systems were over full.

An over full system will act like a system that is low on freon on very hot days.
 
#39 ·
Add mine to this growing list :(. We're in Texas (Hot, Hot) so we can't drive it during the day. Contacted the dealership last Tuesday and was told to bring it in the next day, the next day no one at dealership knew about the appointment (even though we had a confirmation number :mad:) and had to make another appointment for Thursday of this week. So it just sits there till the sun goes down.
 
#41 ·
Our vehicle has had six attempts to have our issue fixed. It still is not fixed and the dealership can not duplicate the issue. We are lucky enough to have iphone video showing the snowflake button fail to light, blinking, and malfunctioning. Our vehicle has been at the dealership getting fixed more then we have had it.
 
#42 ·
You've had six attempts, Chevy has had the wife's Trax coming up on one day short of two weeks. Took it in on 08/11. Received a call on 08/19 saying they thought it was fixed but needed to test it. It was so late that I told them to keep it for the weekend and we would pick it up that Monday (08/22), they said they would call when it was ready. Late Monday no call, I called and the mgr. said let him find the paperwork and he would call back. This is Tuesday night (08/23), no call yet. Good thing they gave us a Chevy Cruze for a courtesy car.
 
#43 ·
Well, got the truck back today and got the "We couldn't find anything wrong" line. Almost two weeks and didn't find a thing?! But when the seat height adjuster broke, they said the same thing and it's worked ever since. Hmmmm.....
 
#44 ·
Ok, the wife finally said that the a/c wasn't cooling as well anymore. This time I looked at it a little more closer. Believe it or not I think I fixed it. Turns out the temperature control knob turns a little farther than I thought, only about a fraction of a 1/4 inch. Heard vents change in the dash and she started to get colder. WTF?. Moved it back, heard the vents change and the air warmed up. WTF? Moved it forward and BAM! cold air. Cannot figure this one and I've worked on cars off and on for 30+ years but this IS new tech. :confused:
 
#45 ·
Just brought in my 2014 Trax...2 weeks ago Air conditioning blew Hot air........ service they had replaced the Condenser unit but then it would not Kick in. they had to keep an extra day. I was told they had to replace the fan ..then it worked for about 2 weeks... Monday the Fan stopped completely would not turn on no hot air no cold air... awaiting news
 
#47 ·
So...this is freaking me out. I have noticed a "not-so-cold" air-conditioner lately when I turn on the air to cool down the inside of the Trax. I've driven a Sonic we have as well on occasions and that car cools the inside temp to a freezing crisp almost immediately. I initially assumed the reason behind that was the size of the engine, since the Sonic has a 1.8 L4 base and mine has a 1.4 turbo L4, but I'm wondering now that all of you guys are having a problem with the AC.
 
#48 ·
Thank-you Beeguz........Got my Trax back today and they had to change the ( They call it the Resistor) but in essence they replaced the Whole Climate control assembly the fan switch ( 0-1-2-3-4) the temp adjust switch and the Diverter dial...( Vents.....defrost.....foot and vents)... now fan works great....(P.S. they replaced the fan 2 weeks ago)
 
#50 ·
I had issues like this last summer (among a bunch of other things right after buying the thing, used though, urgh), blowing hot air off the lot with a squeaky sound, dealer replaced ac compressor, first tried to send me off, went back a second time and they actually replaced it
 
#51 ·
I have the same issue with the A/C not working well whatsoever on my 2016 Chev Trax. Once the temperature hits about 90 or above. If the sun's not bearing down, then the A/C will typically work fairly decent. Then again, I live in Bradenton/Sarasota FL. At least 90 days/year are disgustingly warm and when you go somewhere 20-30 mins away, in your properly serviced vehicle, you don't expect to arrive sweating, since the A/C has been on speed 2-3 the entire trip.

I've discovered there's a Service Bulletin issued that informs mechanics to not fill the A/C coolant all the way, as it creates this diminished A/C result. What shows Chevy really cares, is when you take it to the dealer to have them correct the manufacturer issue, and let some A/C coolant out of the system, they don't see why I disagree with being billed for the "fix". I'd do it myself, but I'm scared since I'm not a pro with A/C. However, if I did and messed something up, I would be ok with being billed.

So c'mon Chevy.....do the right thing, and eat the cost to correct an issue to some defect in the Trax' A/C system. It's absurd to expect me to pay for diagnostic, and replacement of some possible problem parts, when all I'm asking for is to let some freaking freon(or whatever it's called now) out. If that doesn't fix the issue, then we'll start exploring. Due to the lack of care and uninterest Chevy has displayed, as of right now I'll NEVER buy a Chevy again. Doing things right, and thinking about the customer could create strong loyalty.....The decisions made regarding the whole situation will determine what vehicles I purchase in the future, and will demonstrate the truth regarding your value of customers.

Disappointed and very frustrated
 
#53 · (Edited)
#54 ·
Look up the tech bulletins for 2016 Trax. Cox Chevrolet charged over $2000 for the repairs listed in the bulletin! I've been loyal to GM, but this car has so many issues. Now it's the evaporative sensor...and how about tomorrow? I'm sorry I ever got this car. Filed BBB complaint. We'll see what transpires. This whole bit makes me angry and disgusted. I see why people are loyal to foreign....I bought an expensive POS so far....
 
#60 ·
i had the issue last year of blowing hot air. They replaced the coils. I had dripping under the car and was told it was normal. Went back this year for the same issue and told it would be almost $300 just for the diagnosis and then they would give me an estimate for the repair. Would have been nice if they actually had put the effort in last year while in the 1 year warranty (used car purchase from the chevy dealer) instead of having the same issue again this year. I took it instead to an ac specialist and was told the condensor is leaking, typical issue with this car. Picking up today - hopefully its fixed. Paying almost the same price for the diag & repair as they wanted to charge me to just diagnose
 
#61 ·
I have not used my air conditioner in months. I have a 2016 Trax when I first purchased it 3 months later it was blowing hot brought it to the dealer they replaced the condenser and charged it but last year it was doing the same thing and now nothing but hot air so I can't even turn it on. It's not the only thing wrong with this car. The the back hatchback latch will not stay hooked and gives me a signal warning. I finally was able to get an SUV and they were so excited but have not used my back hatch in at least a year. So the idea of having an SUV is a total waste of. Very disappointed as I know since it's out of warranty the dealership is going to want to charge me for a problem that keeps happening. Not to mention the front windshield has a scratch in it from the wipers they had on there and I had to change those but the scratch is permanent. And the front windshield has a cloudiness built in to the glass, very weird. I wish I could trade this vehicle in but I'm definitely not able to do that. I love the car itself but would not recommend it.