Sporadically the air conditioner blows out hot air. Appears to be an issue in traffic/city driving. Had the car in and of course "could not recreate"... "Service manager also test drove it"... Anyone else experiencing this?
Our vehicle has had six attempts to have our issue fixed. It still is not fixed and the dealership can not duplicate the issue. We are lucky enough to have iphone video showing the snowflake button fail to light, blinking, and malfunctioning. Our vehicle has been at the dealership getting fixed more then we have had it.
Did you ever get resolution? My trax is having this exact same issue!!!!Can you advise what dealership you used? My 2016 Chevy Trax was purchased 6/11/16 and is having intermittent AC issues. The "snowflake" button light will go out and then the AC starts blowing hot air. This seems to happen on hot days. The dealership is not able to duplicate the issue. I have been able to capture video of the "snowflake" button not lighting after being pressed. I live on the East Coast and the dealership can not seem to find anyone else with a similar issue on the East Coast. They will be calling out West today so see about similar issues. They have completed the 16-NA-034 bulletin and it did not fix the problem.
I have had the same problem. Purchase my 2016 in 2017 with only 5000 miles. Shortly after that it was blowing warm or barely cool air. Brought it to the dealer since it was still under warranty and they replace a part. Worked fine until this past year and started doing the exact same thing. The weird thing is I think it is based off of the outdoor temperature. Even on a cloudy day if the temperature reaches a certain degree it will do it. On occasion I can mess with the little snowflake button I turning it off putting it on low cool letting it run a bit and then pressing the snowflake on. Doesn't always work and it's quite annoying not being able to enjoy my car. Now that the car is out of warranty they're going to want me to pay over $100 just to look at it not to mention whatever that's part might beThey said they couldn't find a problem... But they Evacuated/Charged system. Problem still exists. Another appointment in the morning. Unfortunately; without a car for the 2nd day this vacation. Will update. Thanks for the reply beeguz
Same here purchase a 2016 and 2017 with only 5000 miles shortly after had to bring it to the shop because it wasn't blowing cold air. They changed the part and it worked until this year now it's doing the same thing. Seems to be directly in relation to the outdoor temperature even on a cloudy day. I finagled with the snowflake button turning it off so it just blows regular are putting on on low cool letting it run a while then pressing the snowflake on sometimes it works sometimes it doesn't but it never truly gets cold. Now out of warranty I will have to pay over $100 just to have somebody look at it plus whatever labor in part cost. Seems to be faulty and should be picked up by Chevy just like any other recall would be. Frustrated not knowing what to do and have not enjoyed my car for quite some time.Hi there Not So American Chevy,
I understand your frustration with this situation as I know how inconvenient it is to be without your vehicle. Please update us on how your appointment went this morning and let us know if we can be of any additional assistance.
Have a good day,
Chelsea D.
Chevrolet Customer Care
My A/C is blowing hot periodically. And I mean hot I have to roll the window down when it is 100+ outside to get cooler air.
The dealer said everything is normal. Ugh this dealer is a joke.